Thank you for shopping at amandaskirt.cc. We value every customer’s shopping experience and are committed to providing high-quality products and services. Please read the following policy carefully before requesting a return or refund.
Return Eligibility
Customers can request a return within 30 days of receiving the item. To qualify for a return, the item must meet the following requirements:
The item is unused, unworn, and in its original condition;
The item’s tags, packaging, and accessories are intact;
The item has no obvious damage, stains, or odors;
Valid order information or proof of purchase is provided.
We reserve the right to refuse return requests for items that do not meet the above conditions.
Return Request Process
To request a return, please contact our customer service team for authorization and instructions. Unauthorized returns may not be processed.
Please provide the following with your request:
Order number;
Purchaser’s name;
Contact email address;
Reason for return;
Product photo.
Return Address
After review and approval, please ship the goods to the following address:
AMANDA SKIRT LLC
1061 CALLE ROSAS
CLARKDALE, AZ 86324
United States
Do not ship goods without prior return confirmation.
Refund Processing
After receiving and inspecting the returned goods, we will notify you of the refund review result via email.
If the refund is approved:
The refund will be returned to the original payment method within 3 business days; Arrival time may vary depending on the bank or payment institution; Actual arrival time may be affected by the processing speed of the financial institution.
Goods with Quality Issues
If you receive goods with the following conditions:
Damaged goods;
Manufacturing defects;
Incorrect goods received;
Please contact us as soon as possible after receiving the goods and provide relevant photos or supporting documentation. After verification, we will arrange a refund, exchange, or other reasonable solution for you.
Non-Returnable Items
The following items are generally not eligible for return or refund:
Items returned after the 30-day return period;
Items that have been worn, washed, or used;
Items damaged by the customer;
Items due to personal preference, incorrect size selection, or difference from expected color;
Items missing original packaging, labels, or proof of purchase.
Order Cancellation
Once your order is submitted, we will arrange processing and shipment as soon as possible. To cancel your order, please contact customer service as soon as possible. Shipped orders are generally non-cancellable and can only be processed through the return process.
Contact Us
If you have any questions about our refund or return policy, please contact us:
Email: support@amandaskirt.cc
Phone: +1 (770) 854-2110
By shopping at amandaskirt.cc, you indicate that you have read and agree to this refund and return policy.